Reset Credentials

Comenity Capital Bank issues the Torrid Credit Card Account. The Torrid Credit Card is a no-fee annual CC that relies heavily on the store’s rewards program. Along with the same perks and perks that Torrid Rewards members already receive, it helps you get some extras. The Torrid Credit Card Enrollment Portal allows you to make your Torrid Credit Card payment online, set up automatic payments, view transactions, view bank statements, etc.Torrid-Credit-Card

After registering a Torrid credit card through the online mode, the next step is to complete the connection with your Torrid credit card. Login requires a username and password for your account security. Many Torrid credit card account holders often forget their username and password when trying to register for a Torrid credit card in the future and, therefore, cannot log into their Torrid credit card account. You need to log into your Torrid credit card account to view your credit card statement, pay shopping bills, etc.

Procedure To Recover Your Login Credentials

You can reset your Torrid credit card username and password by following these steps:

  • Visit the Comenity Bank Torrid Credit Card website(d.comenity.net/ac/torrid/public/home) and click on the login page.
  • On the login page, you will see an option that says “Forgot username or password” under the “Secure login” button.
  • If you want to recover your username, you must click on the Username link.
  • A new page will now open. In this field, enter your credit card account number and zip code.
  • After entering the required information, you must click on the Next button. The portal will look for your account, and in the next step, you can reset your username.
  • If you want to reset your Torrid credit card account password, you need to click on the password link.
  • A page will open where you need to enter your user ID and zip code correctly.
  • Click on the next button to continue.
  • Create a new password.

You can use this method to recover your Torrid credit card username and password.